Terms of Service

We understand that circumstances may arise which require you to cancel your participation in our events. To ensure fairness and clarity, please review our cancellation policy below:

  1. Cancellations Made 30 Days or More Before the Event:
    • Full refund, minus a 10% administrative fee.
  2. Cancellations Made 14-29 Days Before the Event:
    • 50% refund of the registration fee.
  3. Cancellations Made Less Than 14 Days Before the Event:
    • No refund will be issued.
  4. Event Cancellation by Ambassador Productions:
    • In the unlikely event that Ambassador Productions cancels the event, participants will receive a full refund. Ambassador Productions is not responsible for any travel or accommodation expenses incurred.
  5. Transferring Registration:
    • If you cannot attend, you may transfer your registration to another person up to 7 days before the event. Please notify us in writing with the name and contact details of the person attending in your place.
  6. Exceptional Circumstances:
    • We understand that emergencies and unforeseen circumstances happen. If you need to cancel due to exceptional circumstances, please contact us as soon as possible to discuss possible options.

To cancel your registration, please contact us at platforms@ambassadorproduction.net. Refunds will be processed within 14 business days of receiving your cancellation request.

Thank you for your understanding and cooperation.